Frequently asked questions

My account & Telemoney

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What is Telemoney?

Telemoney is an in-app reward currency that can be used for future purchases. You earn Telemoney as a reward for:

  • Purchasing eSIMs 
  • Topping-up your eSIMs 
  • Referring friends  
  • Promotional offers

It’s our way of saying thank you! If you would like to only use Telemoney to purchase a new eSIM, you can use the Telemoney Pay by selecting “Apply Code/Use Telemoney” at the checkout.  If you wish to combine Telemoney with another payment method, you can simply choose the desired payment method and select "Apply Code/ Use Telemoney" to enter the Telemoney amount you wish to use. Your Telemoney does not expire, which means you can use it whenever you like!

Please note, Telemoney is marked to the United States dollar (USD). Telemeteor uses a third-party service to calculate exchange rates — if you update your currency, your Telemoney balance will convert based on the current rate.

 If you have any questions, please feel free to contact support.